On Friday at 11:10 PM GMT -8 we experienced a catastrophic failure of a power strip, causing near fatal damage to node 27, 41, 52, & 58’s file systems.
When the power strip failed, our RAID batteries were damaged causing all data stored in our write-back caches to be lost. We worked quickly with our datacenter to diagnose the issue as we originally thought it was a network failure or a configuration issue. Once we knew the severity of the issue we had our datacenter replace all of our RAID batteries as well as multiple failed hard drives also damaged.
At this time we’re awaiting node27 to finish its long FSCK. Nodes 41 & 58 have both returned with severe damage to the file system.
We are quickly working to provision you a fresh VPS with your stored IP information. If you’re able to rebuild your VPS with minimal disruption, we would greatly appreciate it if you were able to just continue with a fresh VM as we work to try to recover what we can for other users without any backups.
With that being said, we want to remind everyone that we do have free backup space available under our BuyVM+ product. This product currently offers 5GB of space at no additional cost as well as free DNS hosting.
他们电力出问题了， 27, 41, 52, & 58 这几个node受影响